Powerful and Flexible Call Centre Management Software
In today's fast-paced business world, call centres face a number of challenges – some new and some not so new. In the past, debt collection businesses enjoyed high margins and even if they weren't that efficiently managed they invariably made good profits by default. But all of that has changed.
Today, call centres need to be at the top of their game in order to meet the “more-for-less” challenge, increasing debt recovery rates, reducing collection time, and reducing collection costs.
C3 Call Centre Features
When the C3 Call Centre system is integrated with the well-known AJS Accounting and Business Management system, time-consuming importing and exporting from third-party systems is eliminated. The C3 Call Centre system will be able to handle the high transactional volumes associated with large debt collection call centres.